How many acts tablet for 1 z? sold by Orange - Gazeta Wyborcza

Tablet getting every customer who bought Orange Neostrada, mobile internet or mobile subscription. The choice were two devices per penny: Pentagram Tab 7.6 Dual Core or Alcatel One Touch Evo7. Soon, however, customer enthusiasm turned to frustration. It turned out that the tablet Pentagram is so troublesome.

Orange customers have given expression to the official online forum telecom. “There is nothing to enjoy on this tablet.’ll Fly hastily to Orange give it your warranty. How shuts down, it’s over!” – Warns Internet user signing the nickname “niuteczek5″. This confirms the “myszka241981″: “In my Pentagram has become the same, and was supposed to be a gift for my daughter. Do not buy something recommended by representatives or seller.” In turn, another surfer (“morgan80″) writes about the need for visits to the site: “I bought this tablet in early December 2013 and already Dec. 8, after the first discharge, has not given up on. Services and wait for repair until December 30. After repair also acted only to discharge and replay of entertainment. “

complicated loading

As it turns out, manufacturer of this tablet on its website itself explains what to do, that it can be recharged again. One after the other: connect to the charger, wait 10 seconds and hold for 10 seconds the power button.

In other tablets naturally just the first step, which is connected to the charger.

But the procedure of pentagram most customers do not know, so the outrage is even greater. The clarification requested by Wojciech Jabczy?skiego, spokesman Orange. The choice of this tablet model to promote explains it “a very favorable price-performance ratio.” Provides that before Pentagram was introduced to the promotion, passed internal testing, which ended positively.

Jabczy?ski also explains how the tablet Pentagram should be handled: – Indeed, after discharge of the battery charger starts to work, ie charge the tablet, a few minutes after its inclusion. To turn on the tablet, then you must also longer than standard hold the power button. It should also be remembered that this tablet charging must be done only using the charger supplied by the manufacturer, and not any charger with micro USB input.

After the first applications from customers that the tablet causes problems, Orange conducted a reexamination of equipment and not reported irregularities. Also, the tablet manufacturer assured the network that the device and the batteries are working.

That’s all I can count the customers. – All information about how to use the tablet have been transferred to the vendors and support hotline service to provide them on an ongoing basis to clients. Currently, we monitor all new submissions and analyze them up to date. We are also working with the supplier of the software update. It will eliminate the behavior of the tablet, which is not a drawback, but it has been rated by our customers as a nuisance, for which Sorry – provides a spokesman for the Orange.